Tool profile · Customer Support

PupPilot

PupPilot is an AI front-office and phone system for veterinary clinics that answers inbound and after-hours calls, texts, schedules appointments, handles emergency triage, and runs outbound follow-ups and medical record retrieval across 130+ practice information management systems.

AI-poweredpuppilot.co

Why it stands out

It is purpose-built for veterinary medicine by a team including a veterinarian-software engineer, replacing or layering onto clinic phone systems with unlimited calling and texting and deep two-way PIMS integration.

Who it's for

Decision makers

Who typically buys or approves it

  • Hospital Administrator / Practice Owner
  • Office Manager

Day-to-day users

Who works in it

  • Medical Office Administrator
  • Customer Support Agent

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