Tool profile · Customer Support

SaraWorks

SaraWorks is a HIPAA-compliant client communication platform for vocational rehabilitation and workforce development agencies that centralizes texts, emails, video calls, scheduling, e-signatures, and document collection while automatically logging compliant case notes into the agency's CMS.

CustomSoftwaresaraworks.com

Why it stands out

It is purpose-built for government human services compliance, combining automated WIOA/RSA case-note reporting with FedRAMP-approved AWS GovCloud hosting, NIST 800-53, 508 accessibility, and a VA Authority to Operate.

Who it's for

Decision makers

Who typically buys or approves it

  • Executive Director
  • Director of Business Operations

Day-to-day users

Who works in it

  • Program Manager
  • Operations & Admin Assistant

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