Tool profile · Customer Support
Viva AI
Viva AI is an AI voice and messaging receptionist for dental practices that answers calls, texts, webchat, and email 24/7 in 100+ languages and books appointments directly into the practice management system.
Why it stands out
It is positioned as the only AI dental receptionist with SOC 2 Type II certification plus signed HIPAA BAAs, using direct official PMS integrations (no screen-scraping or middleware) to go live in about a week.
Who it's for
Decision makers
Who typically buys or approves it
- Hospital Administrator / Practice Owner
- Office Manager
Day-to-day users
Who works in it
- Medical Office Administrator
- Executive Assistant / Administrative Assistant
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